Many companies have comprehensive business continuity plans in place to ensure critical systems survive a crisis. However, protecting devices and data isn't enough. You also need a plan to reduce the potential risk to employees, guests, and customers when your business reopens.
The recent COVID-19 pandemic has created a new norm where "user continuity" has become a top IT initiative to support new business continuity plans. Specifically, IT departments are taking the lead in helping their organizations answer key questions such as:
Wi-Fi technology for contact tracing in COVID-19:
- If someone has identified themselves as positive for a virus (or is showing symptoms), who have they recently come into contact with?
- Which areas within the office campus did you visit?
- How long were they there?
- Are there certain areas on campus (i.e., “ hot zones ”) that are more susceptible to the spread of a virus?
- Can proactive measures be taken to prevent unnecessary contact?
wirelessmaxx offers a unique and powerful solution to promote staff and guest safety as part of your comprehensive business continuity plan. It leverages AI-driven analytics, self-learning Wi-Fi, and patented virtual Bluetooth® LE (vBLE) technology to seamlessly and cost-effectively deliver business-critical use cases such as hot zone alerting, user journey intelligence, and proximity tracing.
wirelessmaxx can help its customers implement new security tasks such as proximity tracing, travel mapping, and hot zone alerting (see below) easily and cost-effectively. With Mist's proven AI-driven Wi-Fi, patented virtual Bluetooth® LE, and premium analytics solutions, contact tracing and social distancing measures can be deployed at scale. Customers also have control options to protect individual privacy.
Hot Zone Alerting: Distribute or redirect traffic away from congested areas with real-time, location-based alerts. View trends over time to identify problem areas for proactive action.
Visualize historical traffic patterns and dwell times for people who have reported testing positive for Covid-19 - from the moment they arrive until they leave
Proximity Tracing: Quickly identify the proximity of users who have reported positive tests for Covid-19 to other team members
Note: This is based on the ID of a device, badge, or mobile application. Certain user identities are associated with these IDs only if a) the customer issued the device or badge using part or all of an individual's name in the device identification (e.g., BJSmith's laptop), or b) for personal devices, if the end user has opted to use their name on the device (e.g., Jim's iPhone). Mobile applications that use the Mist SDK collect only customer-configured data and transmit data directly to the customer. Mist does not process or store the data except for location information.
Hot Zone Alerting is based on the number of devices and their positions, not on individual identities
wirelessmaxx works with technology partners that offer comprehensive solutions to support corporate contact tracing, social distancing, and other indoor use cases, such as wearable BLE badges, real-time notification systems, and applications that can leverage Mist's open SDK for high-precision indoor positioning.
By using Mist Wi-Fi access points and microservices in the MIST Cloud in conjunction with Wi-Fi and/or BLE-enabled devices such as phones and badges, organizations can now leverage the following business-critical use cases:
- Proximity tracing: If an individual is identified as COVID-19 positive (or exhibiting symptoms of illness), businesses can quickly identify and notify other employees, guests, or customers who may have been in proximity to that individual while on-site.
- Journey mapping: Customers can view traffic patterns and dwell times of employees who have tested positive for COVID-19, from the time they arrive on-site until they leave. The journey mapping can identify high-traffic zones, allowing customers to implement safety measures such as redesigning work areas and additional cleaning procedures.
- Hot zone alerting: By monitoring the volume of devices and locations in specific areas, companies can divide or redirect people traffic from congested areas using real-time, location-based alerts. They can also view trends over time to identify specific areas for proactive action.
Customer quotes
Before COVID-19, the primary driver for public cloud adoption was the desire for greater business agility and flexibility to support digital transformation. This drive hasn't disappeared, of course, but it's now being amplified by an unprecedented push to achieve greater levels of business and application security, including consideration of application and business continuity and disaster recovery scenarios.
BRAD CASEMORE AND ROHIT MEHRA, IDC – “FIVE KEY DATA CENTER NETWORKING TRENDS IN 2020 AND BEYOND” MAY 2020
Pandemic planning is more important than ever today. We're seeing more and more organizations prioritize and budget for this initiative, and it makes sense for them to rely on readily available technologies from proven vendors like Juniper Mist to address current and future needs.
Chris DePuy, Technology Analyst/Co-Founder, 650 Group
With the return to the office imminent for many organizations, it's critical for us to quickly offer our customers proven solutions that support health and well-being in the workplace. The Mist solution not only solves a real need within our user base, but it's built on the same Wi-Fi, vBLE, and cloud services we've used for years, making it easier for us to deploy and manage with confidence.
David Raftery, Chief Customer Officer, Integration Partners
This article was translated from the original English text by Mist Systems:
Mist Systems Provides Strategic Solutions to Support Contact Tracing for the AI-Driven Enterprise
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Wi-Fi for EVENTS and trade fairs with COVID-19 contact tracing
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