Jobs

Job title

Sales Consultant / Sales Representative for SMEs (communications and energy solutions)

Professional qualifications

1. Sales skills :
2. In-depth knowledge of the sales process, including lead generation, qualification, proposal creation, and closing.
3. Experience in the B2B sales environment with a focus on small and medium-sized enterprises (SMEs).
4. Knowledge of communication solutions (e.g. Internet, telephony, SD-WAN) and energy solutions (e.g. renewable energies, energy efficiency).
5. Technical understanding :
6. Basic knowledge of telecommunications and energy markets, including current technologies and regulations.
7. Ability to explain complex technical solutions in a simple and understandable way.
8. CRM knowledge :
9. Experience with CRM systems for managing customer relationships and sales processes (e.g. Salesforce, HubSpot, ZOHO).
10. Certifications (optional):
11. Certified Sales Professional (CPSP) for sales skills.
12. Certified Sales and Marketing Professional (CSMP) for strategic sales planning.

Tasks and responsibilities

1. Customer acquisition :
2. Proactively approach potential customers through cold calling, networking and digital channels.
3. Building a network of business contacts in the SME sector.
4. Needs analysis :
5. Analysis of the specific needs of SME customers in the areas of communication and energy.
6. Advice on tailor-made solutions that increase efficiency and reduce costs.
7. Sales process management :
8. Preparation of offers, negotiation of contracts and conclusion of transactions.
9. Maintaining long-term customer relationships to secure repeat business.
10. Market observation :
11. Monitoring market trends in telecommunications and energy.
12. Identification of new business opportunities based on technological developments.

Key competencies

1. Communication :
2. Ability to present complex products clearly and convincingly.
3. Active listening to understand customer needs and offer appropriate solutions.
4. Relationship management :
5. Building trust through empathy and reliability.
6. Maintaining long-term business relationships with SME customers.
7. Negotiation skills :
8. Ability to develop win-win solutions that meet both customer needs and business goals.
9. Analytical thinking :
10. Interpretation of data such as energy consumption or communication needs to develop optimal solutions.
11. Self-organization :
12. Effective time management to handle multiple leads simultaneously.
13. Ability to achieve sales targets independently.

Personal characteristics

1. Goal-oriented and motivated to exceed sales targets.
2. Flexibility in dealing with different customer types and requirements.
3. Ability to work in a team and willingness to collaborate with technical experts.
   
   Experience
   Proven success in selling communications or energy solutions to SMEs.
   
   Ideally, experience in consulting on sustainable or innovative technologies.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.